Support category

Account & administration

Manage users, permissions, company details and the records your whole workspace relies on.

Invite and manage team members

Give each person their own SiteSurvey account and maintain access as responsibilities change.

Give project managers and field team members access to the jobs they are responsible for.

Maintain the company information used across the workspace, reports and customer-facing records.

Add the ordered stages your team uses to track a project from its first phase through installation and sign-off.

Create reusable fields for the product information your team must collect, such as IP addresses, MAC addresses and serial numbers.

Define the working day used by calendar capacity and control whether permitted employee locations are reported during those hours.

Recover access to SiteSurvey using the email address connected to your account.

Tell us what you are trying to do and where you became stuck.