SiteSurvey support
What can we help you do?
Search practical guides for setting up projects, mapping spaces, building forms and capturing complete records on site.
Getting started
Set up your SiteSurvey workspace, create your first project and get your field team ready to capture complete site records from day one.
6 guides →Projects & spaces
Structure a real site in SiteSurvey: add floor plans, map spaces and keep every form, product and site record connected to its location.
5 guides →Forms
Create forms with AI, reuse your standards across projects and capture the right evidence in every space, on mobile or the web.
10 guides →Mobile app
Set up the SiteSurvey mobile app, work confidently offline and capture complete site and product records wherever the job takes you.
11 guides →Walk Cam
Record guided Walk Cam inspections or use Free Walk to capture spaces, spoken notes, items and photos on site. Review and share your completed walks.
6 guides →Bookings, teams & time
Schedule site work with bookings, understand team availability on the shared calendar and keep accurate timesheets for every project.
7 guides →Products & commissioning
Build a product library, capture asset data with the mobile app and complete installation and commissioning records for every space.
8 guides →Expenses
Snap a receipt on the mobile app and SiteSurvey reads every line item, files the cost against the project and keeps the image as proof. Then review the spend in the web portal.
3 guides →Account & administration
Manage users, roles and permissions, update company details and maintain the records your whole SiteSurvey workspace relies on.
13 guides →Reports & troubleshooting
Share field information, produce professional project reports and resolve the most common sync and connection issues quickly.
6 guides →Most used guides
Start with the essentials.
Still need help?
Talk to the SiteSurvey support team.
Send the account, feature and steps involved so we can investigate the right part of your setup.