Support category

Reports & troubleshooting

Share field information, produce reports and resolve the most common connection and synchronisation issues.

Share a form online using a public URL

Create a link that allows an external person to complete a selected SiteSurvey form in a browser.

Turn completed spaces, products, forms and evidence into a clear record for review or handover.

Check connectivity, account access and pending device data when new site records do not appear in the web portal.

Resolve missing, outdated or unexpected BOQ information when refreshing a connected workbook.

Tell us what you are trying to do and where you became stuck.