- 01
Open the billing settings
Go to Settings and look for the Billing group. Choose Subscriptions to manage the plan, or Payments to manage cards and invoices.
- 02
Review the current plan
On the Subscriptions page, check the Current Plan name, your licence counts and the billing status table. The table shows the start date, renewal date and expiration date for the subscription.
- 03
Set billing frequency and currency
Use the Billing Frequency toggle to switch between Monthly and Annual billing, and choose a currency from GBP, US Dollar or Euro. The summary updates to show the subtotal, tax and total for the next bill.
- 04
Update the payment method
Open Payments and use Add New Card to save a card. Select a saved card and choose Set as Primary to make it the card that gets charged, or delete any card that is no longer needed.
- 05
Find and download invoices
On the Payments page, the Invoices panel lists each invoice with its status and total. Choose Download next to an invoice to save it as a PDF.
- 06
Cancel or reactivate the subscription
On the Subscriptions page, choose Cancel Subscription and confirm. A cancelled subscription shows a Reactivate Subscription option, so you can restart it later if needed.
Good to know
- ✓Add your company Tax ID from the Address card on the Subscriptions page so it appears on billing records.
- ✓Annual billing shows a saving of up to 20% compared with paying monthly.
- ✓Keep at least one primary card on file so renewals are not interrupted.
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