- 01
Open the billing page
Go to sitesurvey.app/billing. In the web dashboard, Settings > Billing > Subscriptions takes you to the same page.
- 02
Ask for a billing link
Enter the email you use for SiteSurvey and select Email me a billing link. If that email has a SiteSurvey account, a secure link arrives in a minute or so. Check spam or junk if it does not.
- 03
Subscribe
If you have not subscribed yet, the link opens a secure checkout. Choose monthly or annual billing, enter your card and confirm. Your workspace carries on exactly as it was, and a receipt is emailed to you.
- 04
Update your card or download invoices
If you already subscribe, the link opens your billing page. Update the payment card, see past payments and download any invoice as a PDF.
- 05
Change plan or cancel
From the same billing page, switch between monthly and annual billing or cancel the subscription.
Good to know
- ✓Each billing link works once and expires after a while. If it has expired, ask for a new one on the billing page.
- ✓You are billed per user. Adding or removing team members changes the number of users on your next bill.
- ✓Prices are shown in your local currency on the pricing page. UK customers pay VAT, and invoices show our VAT number.
- ✓Questions about a bill? Send us a ticket from Support in the web dashboard.
Was this guide helpful?
Your feedback helps us improve support content.