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Defect report template

A one-page defect report form for logging a single issue fast: where it is, the category, what is wrong, photos, priority, who it is assigned to and a target date. It also asks whether anyone is at risk and what was done to make it safe, and records the status, the date fixed and photos after the fix. Every question is listed below, and you can fill the live form in on this page.

Ready to use from the form library, and editable. Trial from £1, cancel any time.

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What should a defect report include?

A defect report should say exactly where the issue is, what kind of issue it is and what is wrong, with a photo. It should give a priority, say whether anyone is at risk and what was done to make it safe, and name who the defect is assigned to with a target date. Keep to one issue per report, so each one has its own record from report to fix.

Last updated . Facts checked by the SiteSurvey team on 5 October 2026 against regulation 5 of the Workplace (Health, Safety and Welfare) Regulations 1992 and regulation 5 of the Provision and Use of Work Equipment Regulations 1998.

Try the defect report form live

Answer a few questions and watch it adapt. Your answers are not saved, and any photos you add are deleted within the hour.

Live form: Quick Issue or DefectOpen full screen ↗
Fill it in right here

This is the real form as your team would use it: questions appear as you answer, scores work themselves out and you can add photos and signatures. No sign-up needed.

Want to see one filled in? See a completed defect report report (PDF), made by SiteSurvey from a fictional site visit.

Fill it in on a phone or tablet

Your team completes the quick issue or defect on site in the SiteSurvey app on iPhone, iPad and Android phones and tablets. The project name and address fill in for them, it works without signal, and it syncs when the device is back online with photos kept against the question they answer.

Customers and subcontractors do not need the app: send them a link and they can fill it in from any browser.

The Quick Issue or Defect form in the SiteSurvey app on a tablet
The Quick Issue or Defect form in the SiteSurvey app on a phone

Every question in the defect report template

One issue, fast: where, what, photo, priority, who owns it. 1 sections and 17 questions. Follow-up questions and guidance appear only when an answer calls for them, so the person on site never sees the ones that do not apply.

Details you only enter once

Add this form to a project in SiteSurvey and it fills in what the project already knows, so nobody on site retypes it and every form on the job uses the same names. Anything filled in can still be changed.

  • Project: the project name

The issue

One issue per form. Take the photo first.

  • ProjectShort answer

    Filled in from the project in SiteSurvey.

    Fills in from the project name
  • Date found*Date
  • Reported byShort answer
  • Where is it?*Short answer

    Building, floor, room or area.

  • CategoryChoose one
    • Building fabric
    • Decoration and finishes
    • Doors and windows
    • Plumbing and drainage
    • Electrical
    • Heating and ventilation
    • Damp or leak
    • Fire safety
    • Health and safety
    • AV or IT
    • Cleaning and waste
    • Other (describe)
  • What is wrong?*Notes
  • PhotosPhotos
  • Priority*Choose one
    • Low
    • Medium
    • High
    • Urgent
  • Is anyone at risk?Yes or No
  • WarningMake the area safe or keep people away, then tell the person responsible for the site now. Do not wait for this report.
    Shown when “Is anyone at risk?” is Yes
  • What was done to make it safe?Notes
    Shown when “Is anyone at risk?” is Yes
  • Who was told, and when?Short answer
    Shown when “Is anyone at risk?” is Yes
  • Assigned toShort answer
  • Target dateDate
  • StatusChoose one
    • Open
    • In progress
    • Fixed
    • Closed
  • Date fixedDate
    Shown only when the answers above make it relevant
  • Fixed byShort answer
    Shown only when the answers above make it relevant
  • Photos after the fixPhotos
    Shown only when the answers above make it relevant

See it filled in

A completed defect report report, made by SiteSurvey from a fictional site visit: every answer, the photos, the guidance that applied and the sign-off, ready to send as a PDF.

See completed form (PDF) ↗

Defect report FAQs

Can I use this as a maintenance request form?

Yes. The questions are the same: where the problem is, what is wrong, a photo, how urgent it is and who will deal with it. Use one form for each issue.

What categories of defect does it cover?

Building fabric, decoration and finishes, doors and windows, plumbing and drainage, electrical, heating and ventilation, damp or leak, fire safety, health and safety, AV or IT, and cleaning and waste. The form is editable, so you can change the list to match your sites.

What happens if someone is at risk?

Answering yes shows a reminder to make the area safe or keep people away, and to tell the person responsible for the site straight away rather than waiting for the report. The form then asks what was done to make it safe.

How is priority set?

The reporter picks low, medium, high or urgent. The form does not define the levels, so agree what each one means, and the target date that goes with it, with your team.

Is there a legal duty to put defects right?

For workplaces, regulation 5 of the Workplace (Health, Safety and Welfare) Regulations 1992 says the workplace, and the equipment, devices and systems it covers, must be maintained in an efficient state, in efficient working order and in good repair. Regulation 5 of the Provision and Use of Work Equipment Regulations 1998 says the same of work equipment. A defect report is a record of what was found and what was done about it.

Can I report a defect from my phone?

Yes. In the SiteSurvey app you take the photo first, then answer the rest of the questions, and it works offline. The status is open, in progress, fixed or closed, and a fix adds the date, who fixed it and photos after. The report goes out as a PDF or a share link.

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