Visual inspection library · Shipping and logistics
Show shipment identity, the unopened carton, any visible damage and packing materials in order.
Hold to record. Keep holding while you film and speak; release to save the clip and its transcribed answer.
Four 9:16 example clips generated in Google Flow. Fictional inspection; no customer site is shown.
App-style example using Google Flow footage. The animated recording interface and gradually appearing words are scripted; no real inspection or live transcription took place.
The full visual example
Each short clip shows one point in the guided route. The footage is AI-generated and the observations are scripted examples, not findings from a real inspection.
Show the package where received and record tracking information securely outside public footage.
A staged carton is shown at a receiving area; tracking identity is fictional.
Show top, sides and corners before cutting tape or moving contents.
The illustrative carton exterior and a corner are visible.
Film a suspect crease or puncture from wide view to close-up without assigning its cause.
A visibly crushed corner is illustrated on the staged carton; timing and cause are unknown.
If authorised, show internal cushioning and item placement before rearranging. Record anything concealed and preserve all materials.
The staged open box shows paper cushioning; the item is not visible, and its condition is unknown.
Record receipt time and shipment reference. Before opening or moving the item, film the unopened package from multiple sides and note visible marks. If opening is authorised, preserve the packaging and record how the contents were packed. Video documents appearance and sequence only. It does not prove when damage occurred, contents integrity, carrier responsibility or claim eligibility. Follow the applicable carrier, supplier and insurance terms.
Last updated . Facts checked on 9 October 2026 against UPS · Supporting documents for claims and FedEx · How to file a claim for a damaged package.
A completed visual example
The six-page sample contains four inspection points, twelve footage stills, scripted observations and follow-up actions. The preview shows the first visual-evidence page.
Fictional sample. Footage was generated in Flow and observations are scripted; pages 3–4 contain still frames from all four clips.
Visual evidence · page 3 of 6 ↗The guided route
Record receipt time and shipment reference. Before opening or moving the item, film the unopened package from multiple sides and note visible marks. If opening is authorised, preserve the packaging and record how the contents were packed.
Show the package where received and record tracking information securely outside public footage.
“A staged carton is shown at a receiving area; tracking identity is fictional.”Scripted example, not a real finding.
Show top, sides and corners before cutting tape or moving contents.
“The illustrative carton exterior and a corner are visible.”Scripted example, not a real finding.
Film a suspect crease or puncture from wide view to close-up without assigning its cause.
“A visibly crushed corner is illustrated on the staged carton; timing and cause are unknown.”Scripted example, not a real finding.
If authorised, show internal cushioning and item placement before rearranging. Record anything concealed and preserve all materials.
“The staged open box shows paper cushioning; the item is not visible, and its condition is unknown.”Scripted example, not a real finding.
How to use the record
Record the asset or site, visit stage, date and inspector. Keep each clip attached to its point and note anything inaccessible.
Say what the camera shows and where it is. Record the next action without guessing the cause or declaring a specialist result from video.
Specifies photos of outer package, shipping label, damaged item and how it was packed for damage claims. UPS · Supporting documents for claims ↗
Video documents appearance and sequence only. It does not prove when damage occurred, contents integrity, carrier responsibility or claim eligibility. Follow the applicable carrier, supplier and insurance terms.
Questions, answered
Yes. A pre-opening exterior view helps preserve context for later close-ups and any required still photos.
No. It shows visible condition at a stated moment, not the cause, timing or responsible party.
Requirements vary. UPS guidance specifies particular still photos, so submit those when required and treat video as additional context.
Preserve it and follow the applicable carrier or supplier instructions while the issue is reviewed.
Guidance checked 9 October 2026. The four-point route is a SiteSurvey example, not a method prescribed by these sources.
Specifies photos of outer package, shipping label, damaged item and how it was packed for damage claims.
Advises retaining original packaging for inspection and providing supporting damage evidence.
Search research: Keywords Everywhere estimated 110 UK monthly searches for “packaging inspection” when checked 9 October 2026. The measured phrase can mean packaging quality control rather than inbound damage evidence; validate this distinct intent before indexing. This is not a traffic or conversion forecast.
SiteSurvey Walk Cam explains the product capability. The clips are AI-generated examples.