Mobile app · 5 min read

Capture product IP and MAC address details

Record network identifiers, photographs, notes, test forms and other data against the correct product and space.

LMLee Moss · DirectorUpdated 23 July 2026
Open the product from the correct project space before capturing its identifiers. This preserves the relationship between the device and its physical location.
  1. 01

    Open the correct project space

    Navigate to the project and space where the product is installed or being surveyed.

  2. 02

    Choose or add the product

    Open the existing product record or add the item from the product library.

  3. 03

    Capture identifiers

    Enter or scan the serial number, IP address, MAC address and any other custom data points required by your process.

    SiteSurvey mobile product record with label scanning, custom data points, photographs, forms and notes.
  4. 04

    Add evidence

    Attach photographs, notes and the relevant testing or commissioning form.

  5. 05

    Review the location

    Confirm the product remains assigned to the correct space before completing the record.

Good to know

  • Use label scanning where available to reduce transcription errors.
  • Agree a consistent format for IP and MAC addresses across the team.

Was this guide helpful?

Your feedback helps us improve support content.