Skip to main content

Bookings, teams & time · 5 min read

Use live employee tracking

Turn on employee tracking for the company, choose who is tracked, and view live locations and daily GPS trails for field staff on the bookings map.

LMLee Moss · DirectorUpdated 26 October 2026
Live tracking helps coordinators understand where field teams are during active work. It is off until an administrator turns it on for the company, operates only during the company working hours configured in Company Overview, can be switched off for individual people, and depends on the user granting location permission on their device.
  1. 01

    Confirm your policy and permissions

    Explain how location information is used and ensure the employee has granted the required permission on their mobile device.

  2. 02

    Set company working hours

    Open Settings, choose Company Overview and enter the opening and closing time for every working day. Mark non-working days as Closed. Location tracking is limited to these configured working hours.

    SiteSurvey Company Overview settings showing the employee-tracking switch and company opening and closing times for each weekday.
  3. 03

    Enable employee tracking

    In Company Overview, turn on Track employees’ location. It is off by default. The setting explains that field staff report their location during working hours.

  4. 04

    Choose who is tracked

    Open Settings, then Users, and select a person. Track this person’s location controls whether they appear on the map and whether the app collects their GPS for tracking. Each person also has a location setting in the app, which turns on arrival notifications on their own phone.

  5. 05

    Open the map and team controls

    From Bookings, choose Team to access the project, live-location and GPS-trail controls alongside staff availability.

    SiteSurvey team view showing project, live-location and GPS-trail controls beside employee availability.
  6. 06

    Enable live locations

    Turn on Live locations and select the users you need to view.

  7. 07

    Review the current position

    Use the latest visible location alongside bookings and project markers to understand field activity.

  8. 08

    Use GPS trails when required

    Turn on GPS trails to see each selected person’s route as a dotted path for the date selected in the calendar. Live locations always show today. Use trails only when the journey context is useful, then turn them off.

Good to know

  • ✓Tracking does not operate outside the configured company opening hours.
  • ✓Location visibility depends on device settings, signal and the app’s permission state.
  • ✓Tell employees how tracking is used and follow your organisation’s privacy and employment policies.

Was this guide helpful?

Your feedback helps us improve support content.