Every store surveyed
the same way, every time.

The best retail store survey software is the one that makes every store in a rollout comparable. Look for reusable survey and snagging forms, store areas mapped on a floor plan, photographs and video tied to each area, equipment serials scanned rather than typed, offline capture in stockrooms and unfinished units, and progress visible across the programme. If you need programme budgeting, procurement or store design tools, choose software built for that. SiteSurvey is strong on the on-site record from survey to sign-off: it does not manage budgets or price the works.

Retail store survey software is a mobile and web tool that field teams use to record the condition, dimensions, fixtures and equipment of a retail unit in a consistent, reusable format. Instead of a tape measure, a camera roll and a spreadsheet, a surveyor works through a standard digital form on a phone or tablet, capturing measurements, photographs, defects and equipment details against named store areas: front of house, window display, fitting rooms, stockroom, staff areas and plant. The result is one structured record per store that can be compared across a whole estate, reused for the next refit, and turned directly into a survey, snagging or handover report. It is used for new store fit-out surveys, refit and refurbishment programmes, brand-standard and merchandising audits, condition and dilapidations evidence, and equipment installation records.

Yes. A store survey, snagging sheet or brand-standard audit is built once as a template and issued to every location in the programme, so each unit is captured against the same questions and the same structure. That is what makes 40 stores comparable rather than 40 separate documents.

Yes. Each space carries its own forms, products and data points, so the window display can be audited against visual merchandising standards while the stockroom is checked for racking condition and the plant area for refrigeration and HVAC detail.

Yes. A snag is raised on the phone against the store and the specific space, with photographs, annotations and a Walk Cam video clip where that explains it faster than text, and it stays attached to that location until it is closed out. Nothing is lost in a message thread between the site visit and the sign-off meeting.

Yes. Each installed item is recorded as a product against its store area, holding model, serial, network configuration, mounting detail, test results and photographs. Serials and asset labels can be scanned rather than typed, which removes the transcription errors that make an equipment register unusable later.

Yes. Capture works fully offline, which matters in basements, stockrooms, plant rooms and units still under construction with no fitted services. Forms, photographs, floor plans and Walk Cam recordings are held on the device and sync to the workspace when the surveyor gets signal again.

Yes. Each store runs as its own project inside a shared workspace, so a programme manager can see which units are surveyed, which are in fit-out, which snags are open and which stores are signed off, without chasing individual surveyors for updates.

Yes. Because forms, photographs, video, floor plans and product records stay connected to the store and the space throughout, the close-out pack is generated from evidence that was timestamped when it was captured, which is exactly what a landlord, franchisee or incoming tenant will want to see when a condition is disputed.

Retail rollout and programme teams, store designers, shopfitters and installers, and retail estates teams. It suits anyone surveying, fitting out or signing off many stores who needs each one captured the same way.

Pricing is per user, not per store or survey. The Works plan, which includes the custom form builder, floor plans and reports these inspections use, is £25 per user per month. The Base plan starts at £13 per user per month. Every plan starts with a trial from £1, cancel any time.